The e-mail will be unmarked as spam and moved to your Inbox. If the confirmation e-mail from Bitdefender has been flagged as spam by mistake, select the e-mail marked as spam and then click the “Not spam” button at the top of the Inbox. The e-mail might have been accidentally marked as spam, so make sure to check all folders in your mailbox, especially Spam/Junk and Promotions. Check all folders in your mailbox, especially Spam/Junk and Promotions If paying by check, it could take up to 2 weeks to receive your payment.įor payment methods like credit card or PayPal, if you haven’t received your Bitdefender code within 30 minutes of a successful transaction, here is what you should do:ġ. Bank transfers are typically processed in 2-3 working days from the time the wire payment was sent. What can I do?įor payment methods such as bank transfers or checks, you will receive an e-mail with your activation code after the payment is confirmed. 11:47:15 connecting to 208.91.114.I haven’t received my Bitdefender activation code. Any other suggestions?Ġ1FRW01 # diag debug console timestamp enĭebug messages will be on for 30 minutes.Ġ1FRW01 # 11:47:15 resolve to 1 IP I am using a Fortigate 100D with OS v6.2.3 build 1066(GA) privately.īelow is a debug which should indicate that the email is sent with success. I've waited a few hours but haven't received anything yet, not even in spam or an other email address. I have 2 mobile tokens in my GUI, I added the token to a user (user has email address filled in) and clicked "send activation code email". The VPN itself works perfectly, but I want to add another layer of security by adding 2FA. Hey everyone, I'm trying to activate 2FA for my SSL VPN but so far without success. Using "diag log alertmail test" I received the email, that allowed me to resend the activation code and receive it.
NOTE: you can also just change the settings in the GUI. Solution: the default Fortinet mail settings may not work, so you'll have to edit the SMTP settings under System > Settings.
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